For an increased accessibility
To prevent the spread of disease from animals to humans, reduce allergic reactions and prevent attacks on users, the Montreal Heart Institute (MHI) adopted a policy on access for guide dogs and service dogs. Aside from these two exceptions, animals are formally prohibited at the MHI.
- The only animals allowed at the MHI are guide dogs and service dogs.
- The only areas where guide dogs and service dogs are accepted at the MHI are the outpatient clinics, the Research Centre, the cafeteria and the Test Centre.
- If the owner of a guide dog or service dog has to be admitted to the hospital, the patient must leave the dog with someone outside the institution.
- If the owner of a guide dog or service dog has to undergo an exam or procedure, the person must leave the dog with an individual who has accompanied the patient to the MHI.
- The owner of a guide dog or service dog must always keep the dog on a harness.
- Upon request, the dog's owner must provide the animal's latest vaccination record.
- This policy is applied by security staff and the infection prevention and control consultant.